When Zach shoves his little brother to the floor, he knows he did something wrong. Even so, it?s hard to apologize?especially when Alex kind of deserved it! Like any seven-year-old, Zach tries to ignore the problem, but finally, with his mom?s help, he learns the four steps to apologizing: 1) say what you did; 2) say how it made the other person feel; 3) say what you could have done instead; 4) make it up to the person. The apology strategy is presented as the ?four-square? apology, which is illustrated as a square divided into four quarters with a prompt in each. Easy to understand and easy to remember. |